Privacy Policy of stephane-3g.com
1. Introduction
At stephane-3g.com (“we,” “us,” or “our”), your privacy is of paramount importance. We are firmly committed to safeguarding the personal information and data you entrust to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. We strive to process data lawfully, transparently, and in accordance with your individual rights.
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all personal data collected when you interact with stephane-3g.com, including when visiting our website, creating an account, submitting inquiries, making purchases, or opting into our marketing communications. For the purposes of the GDPR and CCPA, stephane-3g.com acts as the data controller, determining the purposes and means by which your personal data is processed.
If you have any questions about this policy or our use of your personal information, you may contact us at [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
– Usage Data: Information about your interaction with our website, such as IP address, browser type, pages visited, navigation patterns, referral sources, session times, and error logs.
– Account Data: Data you provide when registering for an account, including your name, postal address, email address, phone number, and login credentials.
– Profile Data: Information related to your user profile, including your product preferences, purchase history, activity logs, and behavioral data while using our services.
– Communication Data: Records of correspondence and communication with us, including support tickets, chat transcripts, and inquiry submissions.
– Technical Data: Information about the devices and systems you use to access our site, such as device identifiers, operating system details, browser configurations, and display settings.
– Transaction Data: Data relating to completed purchases, billing details, payment card metadata (processed via secure third parties), and shipping or delivery information.
– Preference Data: User-stated consents for receiving promotional messages, personalization preferences, areas of interest, and opt-in/out history for marketing communications.
4. Legal Bases for Processing
We process your personal data based on one or more of the following legal grounds:
– Performance of a Contract: Where data processing is necessary for the execution or preparation of agreements, such as fulfilling your orders or managing your account.
– Consent: Where you have given clear and affirmative consent for processing specific types of data, particularly for marketing communications or cookies (optional categories only).
– Legitimate Interest: We may process your data as necessary for our legitimate business purposes, provided such interests do not override your rights and freedoms—for example, for fraud prevention, analytics, and service improvement.
– Legal Obligation: We may process personal data to comply with applicable legal obligations, including tax, regulatory, or judicial requirements.
5. Your Rights
In accordance with the GDPR, CCPA, and other applicable laws, you have the following rights over your personal data:
– Right of Access: You have the right to request access to personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete personal information.
– Right to Erasure: You may request deletion of your data, subject to legal or operational requirements.
– Right to Restrict Processing: You may request temporary suspension of processing under certain circumstances.
– Right to Data Portability: Where applicable, you can request transfer of your data in structured, commonly used machine-readable format.
– Right to Object: You may object to how we use your personal data based on legitimate interests or direct marketing.
– Right to Non-Discrimination (CCPA): You will not receive discriminatory treatment for exercising your data privacy rights.
To exercise any of the above rights, please send a detailed request to [email protected]. We may require verification of your identity before processing such requests.
6. Security Measures
We take reasonable and appropriate technical, organizational, and physical measures to ensure the safety of your personal data. These include:
– Industry-standard encryption for data transmission and storage where applicable.
– Role-based access controls and authentication procedures.
– Regular data backups and disaster recovery protocols.
– Ongoing staff training in data security and privacy awareness.
– Secure third-party processors under contractual data protection obligations.
While we implement stringent security practices, no system is completely secure. You use the Site and provide us with data at your own risk.
7. International Transfers
Some of your data may be processed, stored, or transferred outside the country in which you reside. If we transfer personal data from the European Economic Area (EEA) to a country not deemed to provide adequate data protection by the European Commission, we ensure appropriate safeguards are in place. This may include Standard Contractual Clauses (SCCs), contractual agreements, or reliance on service providers certified under data privacy frameworks.
8. Data Retention
We only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including legal, regulatory, tax, accounting, or reporting obligations.
Retention periods vary based on data type:
– Usage and Technical Data: Up to 2 years for analytics and diagnostics.
– Account and Profile Data: Retained for as long as the account remains active, and for 6 years thereafter for recordkeeping.
– Communication Data: Typically retained for 3 years after resolution of inquiry.
– Transaction Data: Stored for up to 7 years for tax and financial reporting.
– Preference Data: Retained until consent is withdrawn or account is deleted.
After expiry of the applicable retention periods, personal data will be securely deleted, anonymized, or archived.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies may be categorized as:
– Essential Cookies: Necessary for website functionality, such as user authentication and navigation.
– Functional Cookies: Enable enhanced features such as saved preferences or multimedia playback.
– Analytics Cookies: Collect aggregate usage and traffic data to help us better understand user behavior.
– Performance Cookies: Assist in optimizing site speed, performance, and interface responsiveness.
Cookies are set by both first-party (stephane-3g.com) and trusted third-party providers.
10. Cookie Management and Compliance
Upon visiting our website, you are presented with a cookie banner that allows you to manage your cookie preferences in accordance with GDPR and CCPA requirements.
Users can:
– Accept or reject non-essential cookies.
– Withdraw or modify consent at any time via site footer links or browser settings.
– Review the cookie categories and their purposes using our on-site Cookie Management Tool.
To opt-out of third-party tracking (e.g., Google Analytics, Facebook Pixel), you may also use opt-out mechanisms provided by those services.
11. Children’s Privacy
stephane-3g.com does not knowingly collect or process data from children under the age of 13. If you believe that a child under 13 has submitted personal information to us without parental consent, please contact us immediately at [email protected]. We will take prompt steps to delete such data from our records.
12. Policy Updates and Notification
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, regulatory requirements, or service offerings. Updates will be posted prominently on the website. Where required by law, we will notify you directly of material changes.
Your continued use of stephane-3g.com following an update to this Privacy Policy constitutes your acknowledgment and acceptance of the revised version.
13. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or the way your personal data is handled, please contact us at:
Email: [email protected]
We are committed to maintaining full compliance with applicable privacy laws and ensuring our users are protected. Please reach out to us with any concerns about your data or this Privacy Policy.